Z543: Computer-Mediated Communication

Z544: Gender and Computerization

Z641: Computer-Mediated Discourse Analysis

Z642: Content Analysis for the Web




Department of Information & Library Science

Susan C. Herring

Professor of Information Science 

Adjunct Professor of Linguistics

Fellow, Center for Social Informatics 

Director, Center for Computer-Mediated Communication

Past Editor, Journal of Computer-Mediated Communication

Current Editor, Language@Internet

Mailing address:

Department of Information and Library Science
School of Informatics and Computing
1320 E. 10th Street
Indiana University
Bloomington, IN 47405-3907 USA

Tel:  (812) 856-4919
Fax: (812) 855-6166
Email: herring at indiana dot edu

What's new?

Telepresence Robot Research Group

As a Visiting Researcher in the Psychology Department at the University of California, Santa Cruz during the 2015-16 academic year and during summer 2017, I have been part of a group of faculty and students conducting studies on the effects of metaphor and gender on how people communicate with someone operating a telepresence robot. Other members of the group include Steve Whittaker, Jean E. Fox Tree, and Leila Takayama.

Analysis of ISIS Online Propaganda

In keeping with current concerns about the 'radicalization' of young people in the United States by the self-proclaimed Islamic State of Iraq and Syria (ISIS), Will Allendorfer and I conducted a rhetorical analysis, titled "ISIS vs. the U.S. government: A war of online video propaganda," that was published in the December 2015 issue of First Monday. Read it here.

Center for Computer-Mediated Communication Research

In November 2014 I launched a new Center for Computer-Mediated Communication (CCMC) research, hosted by the Department of Information and Library Science at Indiana University. The Center brings together faculty and students from across IU with interests in researching online and digital modes of communication. For example, in Spring 2015, the Center hosted two full-day symposia featuring the CMC and social media research of IU faculty and doctoral students. The CCMC website provides news about the activities of Center Fellows and Affiliates, as well as CMC-related resources. Read a story about it here.

Bloomington's the Best!

Forbes magazine recently ranked Bloomington, Indiana at the top of its list of best cities for work-life balance in the United States.

Handbook of Pragmatics of CMC

The Handbook of the Pragmatics of Computer-Mediated Communication was published by Mouton de Gruyter in 2013. The 29-chapter handbook, one of nine in a series of Handbooks of Pragmatics, is co-edited by Susan C. Herring (Indiana University, USA), Dieter Stein (Heinrich Heine University, Germany), and Tuija Virtanen (Åbo Akademi University, Finland). The handbook provides an overview of the pragmatics of language and language use mediated by digital technologies, including text-based interactive communication via the Internet, websites and other multimodal formats, and mobile communication. In addition to 'core' pragmatic and discourse-pragmatic phenomena the chapters cover pragmatically-focused research on types of CMC and pragmatic approaches to characteristic CMC phenomena.


I was a residential Fellow at the Center for Advanced Study in the Behavioral Sciences (CASBS) in Stanford, CA during the 2012-2013 academic year. There I worked on two projects. I researched and developed methods for the analysis of multimodal discourse on the Internet as part of a group project led by Deborah Tannen on "Digital media, multimodality, and interactivity: A linguistic approach." I also collaborated with R. Patrick Goebel on a project to design and develop telepresence robots for use by academic professionals, culminating in the acquisition of two telepresence robots for assistive and research purposes.


Language@Internet has a new domain name:, as of 2012. Language@Internet is a peer-reviewed, open-access online journal that publishes original research on language and language use mediated by the Internet, the Web, and mobile technologies. Submissions and inquiries should be emailed to Susan Herring, Editor-in-Chief, at langint at indiana dot edu.


The webpage with information about the VisualDTA analysis tool (programmed by Andrew Kurtz) for use with Dynamic Topic Analysis has been moved. Its new location is VisualDTA can be downloaded for free from the site. The program runs on both PCs and Macs.

Multilingual Internet Book

The Multilingual Internet: Language, Culture, and Communication Online, co-edited by Brenda Danet and Susan C. Herring, was published by Oxford University Press in 2007. A description of the book can be found on the OUP website. The collection comprises 18 chapters analyzing computer-mediated communication in various non-English languages, including Arabic, Catalan, Chinese, French, German, Greek, Japanese, Portuguese, Spanish, Taiwanese, and Thai, as well as broader perspectives on internet multilingualism.

Other Recent Publications (Selected)

Herring, S. C., & Dainas, A. R. (2017). "Nice picture comment!" Graphicons in Facebook comment threads. Proceedings of the Fiftieth Hawai'i International Conference on System Sciences (HICSS-50). Los Alamitos, CA: IEEE.

Herring, S. C., & Demarest, B. (2017). "I'm the first video Voicethread–it's pretty sweet, I'm pumped": Gender and self-expression on an interactive multimodal platform. ALSIC: Apprentissage des langues et systèmes d'information et de communication, 20(1).

Herring, S. C. (2016). Robot-mediated communication. In R. A. Scott, M. Buchmann, & S. M. Kosslyn (Eds.), Emerging trends in the social and behavioral sciences: An interdisciplinary, searchable, and linkable resource (pp. 1–16). Hoboken, NJ: John Wiley & Sons. Prepublication version:

Herring, S. C., & Androutsopoulos, J. (2015). Computer-mediated discourse 2.0. In D. Tannen, H. E. Hamilton, & D. Schiffrin (Eds.), The handbook of discourse analysis, Second Edition (pp. 127-151). Chichester, UK: John Wiley & Sons.

Allendorfer, W. H., & Herring, S. C. (2015). ISIS vs. the U.S. Government: A war of online video propaganda. First Monday, 20(12-7, December).

Herring, S. C. (2015). New frontiers in interactive multimodal communication. In A. Georgapoulou & T. Spilloti (Eds.), The Routledge handbook of language and digital communication (pp. 398-402). London: Routledge.

Herring, S. C., & Stoerger, S. (2014). Gender and (a)nonymity in computer-mediated communication. In S. Ehrlich, M. Meyerhoff, & J. Holmes (Eds.), The handbook of language, gender, and sexuality, 2nd edition. Chichester, UK: John Wiley & Sons, Ltd. Prepublication version:

Kapidzic, S., & Herring, S. C. (2014). Race, gender, and self-presentation in teen profile photographs. New Media & Society. Prepublication version:

Herring, S. C. (2013). Discourse in Web 2.0: Familiar, reconfigured, and emergent. In D. Tannen & A. M. Tester (Eds.), Georgetown University Round Table on Languages and Linguistics 2011: Discourse 2.0: Language and new media (pp. 1-25). Washington, DC: Georgetown University Press. Prepublication version:

Callahan, E., & Herring, S. C. (2012). Language choice on university websites: Longitudinal trends. International Journal of Communication, 6, 322-355.

Herring, S. C. (2012). Grammar and electronic communication. In C. Chapelle (Ed.), Encyclopedia of applied linguistics. Hoboken, NJ: Wiley-Blackwell. Preprint:

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